Jeff Hannah with Martin Besaris

The Best Industry in the World

Martin Besaris Describes the Best Industry in the World

In this episode, host Jeff Hannah interviews Martin Besaris (Martijn Besaris) of The Inside Standbouw, based in Amsterdam, The Netherlands. Martin describes the exhibition industry as the “best industry in the world” – and describes the amazing degree of fulfilment and excitement that it creates for him personally and professionally.

Jeff talks with Martin about how the Dutch have been dealing with the COVID-19 pandemic, and the never-ending stream of variants. They discuss it from an industry perspective, including how the government of The Netherlands worked with companies (early in the pandemic) to put together plans for dealing with employee reductions, finances, and business survival. Martin talks about the current outlook regarding recovery and return of the exhibition industry. He also discusses the return of international travel, and the administrative challenges with that.

Jeff and Martin take a deeper look into the Dutch mindset and culture regarding personal behavior, freedoms, and lack of written rules. People in the society are generally free to “do as they please” in terms of beliefs and behaviors. The Dutch tend to have a strong outlook on business, with a high degree of focus on international. Education is important and expected. It is typical to start learning English and German in preschool. Martin also talks about similarities and differences the Dutch have with other European countries as well as the USA.

Recent societal and business shifts in The Netherlands has led to more people working with their “heads” instead of their “hands.” This (along with the pandemic) has created a shortage of carpenters and other skilled craftspeople, especially for the exhibition industry. Martin urges industry associations, companies, and individuals to make a more concerted effort to expose youth to this unique industry so that they can consider it as a career option. He discusses how this industry is fun, beautiful and exciting – and offers a very broad range of exposure to other industries.

Martin talks about the various languages that he speaks, as well as how he found his way into the exhibition industry, with the help of The Inside founder, Michael Hermans. Martin discusses his current role, which primarily focuses on international sales.

Jeff asks Martin for his insights into trends and developments that he is seeing in the industry across Europe – and recommendations on how companies should adjust their approach. They discuss the value of good exhibit design and the importance of differentiation and the need to quickly capture attention on the show floor. Martin believes that companies need to more carefully consider the geographic location of where a show is located, and the targeted attendees. Too often companies create graphics in their own native language, which is okay for some situations. But in others, it’s not the best approach (i.e. Germany). Either way, companies generally use too much written text (copy) for their graphics, which nearly always gets overlooked. QR codes are growing in popularity, especially during COVID.

The Inside Standbouw (Stand Builder) has been in business for more than 25 years, and provides turn-key services for exhibitions, interiors, and events in The Netherlands, across Europe, Asia, the Middle East, and in many other locations. Michael Hermans is the founder, and owner / CEO. The Inside is well known for their award-winning design capabilities and their thoughtful, strategic, comprehensive approach to projects.

This interview was recorded during EDPA ACCESS 2021 at the The Diplomat Beach Resort Hollywood Curio Collection in Hollywood, Florida with host Jeff Hannah.

Email: Martin@the-inside.nl

LinkedIn: https://www.linkedin.com/in/martijnbesaris/

Website: https://www.theinside-standbuilding.com/

Jeff Hannah & Alejandro Escalante

Born into the Exhibition Industry

Alejandro Escalante Grew Up on the Show Floor in Mexico

In this episode, host Jeff Hannah interviews Mexican industry globetrotter Alejandro (Alex) Escalante from Guadalajara. Alejandro is part of the family-owned company, Omega Group, where he is involved in sales, project management, logistics, and many other activities. He has worked in many regions of the world, such as Europe, Latin America, and the USA.

They discuss cultural, mindset, and industry differences between Mexico and the USA, as well as Mexico and other Latin American countries. Alejandro discusses how to reach Mexican clients, and the importance of building long-term, personal relationships.

They discuss the impact that COVID-19 has had on the exhibition industry in Mexico, on the economy there – and how the recovery is progressing.

On a personal note, Jeff asks Alex about his years of industry experience, and what he learned working at notable European companies, such as Atelier Damböck in Germany. Alex shares how those cross-cultural work experiences helped to shape his approach to business.

This interview was recorded during EDPA ACCESS 2021 at the The Diplomat Beach Resort Hollywood Curio Collection in Hollywood, Florida with host Jeff Hannah.

Email: aez@omegagroup.com.mx

LinkedIn: www.linkedin.com/in/alejandro-escalante-a50394105/

Website: www.omegaexp.com.mx

Jeff Hannah Speaks at EuroShop 2020

Jeff Hannah Speaks at EuroShop 2020

In this episode, host Jeff Hannah speaks at EuroShop 2020 in Düsseldorf, Germany as part of the IFES Expo & Event Stage. Jeff’s lecture was titled Cultural Frameworks – which highlights the need for focusing on the dimensions of national culture. Jeff states that cultural differences are one of the most ignored aspects of international trade show programs.

Neglecting subtle nuances in cross-cultural business can be devastating, as unrealized components of culture can damage business relationships and nullify marketing efforts. Recognizing that all business is conducted within the “context of culture” helps one to see things from a totally different perspective. This session provides a brief overview of the various dimensions of culture which should considered when exhibiting in other countries, such as:

IFES is the International Federation of Exhibition and Event Services, headquartered in Europe. Jeff’s lecture was hosted by IFES as part of their series called, The Art of Exhibition, an important aspect of the educational program provided at EuroShop.

EuroShop is the world’s largest trade fair for the retail industry, trade shows and associated sectors. There are over 90,000 attendees at the show, with more than 2,000 exhibitors from 56 countries. It is the source of information and inspiration for professionals and decision-makers on every conceivable aspect of retailing. It is the showcase for trends and innovations. A hot spot for sales and marketing experts seeking new ideas to spotlight and sell their company’s products and services even better.

This interview was recorded at the Messe Düsseldorf in Düsseldorf, Germany – and moderated by the infamous Han Leenhouts from The Netherlands.

Jeff Hannah on LinkedIn

Email: jeff@globalexhibitor.com

Jeff Hannah Atlanta Business RadioX

Jeff Hannah Interviewed on Atlanta Business RadioX

Jeff Hannah Interviewed on Atlanta Business RadioX

Jeff Hannah is the founder and former President of Nuance International (known as Gielissen Interiors & Exhibitions USA). He is also a leader, lecturer, consultant, and writer in the fields of international project management, budgeting, design, and cultures. With an accomplished track record of more than 25 years, Jeff has led large, multicultural teams in the strategic development, design, and management of complex projects in over 50 countries. He has managed companies in London, Abu Dhabi and Atlanta. Jeff specializes in understanding the various cultural nuances and the distinct challenges to working in each region of the world and has developed methodologies and processes for mitigating those risks to deliver world-class solutions. Jeff earned his B.S. Degree in Industrial Design from the Georgia Institute of Technology.

This interview was recorded in Atlanta, Georgia, USA.

Jeff Hannah on LinkedIn

Email: jeff@globalexhibitor.com

EuroShop 2017

Steve Tustain – Seeing Germany through British Eyes (Part 2)

Jeff Hannah Interviews Steve Tustain – a British Man Living in Germany

In this episode, host Jeff Hannah interviews Steve Tustain of MDL Expo International GmbH. They discuss the separation between private and professional life in Germany, and building credibility with German colleagues. They discuss the Bavarian (Bayern) region of Germany and how business and mindsets differ there from some other regions of Germany. Steve talks about the looming issue of Brexit, how it might impact the UK as well Europe in general. Steve gives some fantastic advice to exhibit managers and event planners who are planning shows or events in Germany and throughout Europe.

Jeff also asks Steve about how he got started in this industry with his background in architecture.

Steve Tustain was born in the UK, and studied architecture at The University of Hull in Yorkshire, England. He also studied at the Sheffield Hallam University in the United Kingdom, before moving to Germany.

Jeff and Steve had overlapping tenures at Gielissen Interiors & Exhibitions, based in Eindhoven. Steve was based in Germany, where he has lived for more than 20 years now. He has broad global experience and works across multiple industries for many recognized brands. Steve Tustain is currently the Sales Manager for MDL Expo International GmbH, based near Frankfurt.

Be sure to listen to Part 1 of this interview with Steve Tustain.

This interview was recorded in Dayton, Ohio.

MDL Expo International GmbH

Steve Tustain LinkedIn English

Steve Tustain LinkedIn Germany

Email: steve.tustain@mdl-expo.com

EuroShop 2017

Steve Tustain – Seeing Germany through British Eyes (Part 1)

Jeff Hannah Interviews Steve Tustain – a British Man Living in Germany

In this episode, host Jeff Hannah interviews Steve Tustain of MDL Expo International GmbH. They discuss how exhibits should be designed differently for Germany, and how the exhibit may be used different in Europe than in other places such as in the USA. Steve emphasizes the importance of pre-show planning and promotion in order to reach the audience you want to have. They also talk about preparing to meet with – and negotiate with – German business people. And Steve shares his views on how in-booth activities such as engagements, gamification and gimmicks are viewed by Europeans.

Steve delves deeper into the mind of the German with his views on how people desire to be perceived by others, especially in the business world. Competence is important. But, pride and being too “showy” with success can quickly backfire when trying to connect with someone from Germany.

Jeff also asks Steve to share how his life is different in Germany in comparison to his upbringing in Great Britain.

Steve Tustain was born in the UK, and studied architecture at the University of Hull in Yorkshire, England. He also studied at the Sheffield Hallam University in the United Kingdom, before moving to Germany.

Jeff and Steve had overlapping tenures at Gielissen Interiors & Exhibitions, based in Eindhoven. Steve was based in Germany, where he has lived for more than 20 years now. He has broad global experience and works across multiple industries for many recognized brands. Steve Tustain is currently the Sales Manager for MDL Expo International GmbH, based near Frankfurt.

Be sure to listen to Part 2 of this interview with Steve Tustain.

This interview was recorded in Dayton, Ohio.

MDL Expo International GmbH

Steve Tustain LinkedIn English

Steve Tustain LinkedIn Germany

Email: steve.tustain@mdl-expo.com

City of London

Steve Riches – What is European Design? (Part 2)

British Exhibition Expert Talks about Design

Jeff Hannah interviews Steve Riches of Laguna Displays in Part 2 of this two-part series. Steve Riches is an experienced trade show and event marketing executive, and has worked in various sales and management roles in the exhibit industry. He has extensive experience in international exhibiting, trade show program management, and show-site project supervision. Steve is trilingual (Spanish, French, English), and a dual citizen (US & UK). He is a graduate of Pepperdine University and a member of the faculty at EXHIBITORLIVE, where he speaks about international exhibit design.

Be sure to listen to Part 1 of this interview with Steve Riches.

www.lagunadisplays.com

Twitter: @LagunaDisplays

Steve Riches LinkedIn

Pavilions at the Dubai Airshow

Terri Morrison – Kiss, Bow, or Shake Hands® (Part 2)

Communications, Body Language, & Authority

This is Part 2 of a two-part interview with Ms. Terri Morrison, known worldwide for her series of books called Kiss, Bow, or Shake Hands® (co-authored by Wayne A. Conaway). Recently, Terri Morrison has been speaking at EXHIBITORLIVE in Las Vegas and focusing on the international aspects of the trade show industry, where she met-up with host Jeff Hannah.

Terri’s books have sold over 450,000 copies. Kiss, Bow, or Shake Hands® has been translated into everything from Mandarin to Estonian, and is on INC. Magazine’s 7 Best Books on How to Negotiate.

Her new book Kiss, Bow, or Shake Hands®: Courtrooms to Corporate Counsels was recently released and is available online from the American Bar Association.  Her clients include the American Bar Association, AT&T, Accenture, American Airlines, American Express… and many more!

Terri has been profiled and quoted in the Wall Street Journal, Asia Times, Investor’s Weekly, the Washington Post, Fast Company, National Geographic Adventure, Nature, ESPN, Fortune, the Huffington Post, and many others.

Terri Morrison has appeared on CNN, CNBC, Bloomberg, and repeatedly on NPR, and the BBC – and finally on The Global Exhibitor Podcast!

Be sure to listen to Part 1 of this interview with Terri Morrison.

www.kissboworshakehands.com

www.TerriMorrison.com

Terri Morrison Facebook

Twitter: @KissBowAuthor

Terri Morrison LinkedIn

Pavilions at the Dubai Airshow

Terri Morrison – Kiss, Bow or Shake Hands® (Part 1)

Communications, Body Language, & Authority

This is Part 1 of a two-part interview with Ms. Terri Morrison, known worldwide for her series of books called Kiss, Bow, or Shake Hands® (co-authored by Wayne A. Conaway). Recently, Terri Morrison has been speaking at EXHIBITORLIVE in Las Vegas and focusing on the international aspects of the trade show industry, where she met-up with host Jeff Hannah.

Terri’s books have sold over 450,000 copies. Kiss, Bow, or Shake Hands® has been translated into everything from Mandarin to Estonian, and is on INC. Magazine’s 7 Best Books on How to Negotiate.

Her new book Kiss, Bow, or Shake Hands®: Courtrooms to Corporate Counsels was recently released and is available online from the American Bar Association.  Her clients include the American Bar AssociationAT&TAccentureAmerican AirlinesAmerican Express… and many more!

Terri has been profiled and quoted in the Wall Street Journal, Asia Times, Investor’s Weekly, the Washington Post, Fast Company, National Geographic Adventure, Nature, ESPN, Fortune, the Huffington Post, and many others.

Terri Morrison has appeared on CNN, CNBC, Bloomberg, and repeatedly on NPR, and the BBC – and finally on The Global Exhibitor Podcast!

Be sure to listen to Part 2 of this interview with Terri Morrison.

www.kissboworshakehands.com

www.TerriMorrison.com

Terri Morrison Facebook

Twitter: @KissBowAuthor

Terri Morrison LinkedIn

Iggy Rosenberg in Singapore

Distinctive Lighting Designer “Iggy” Rosenberg – on the Global Stage

Ignacio Rosenberg (known as “Iggy” to his friends and clients) is a well-known lighting and visual designer who works for a distinctive global agency called Lightswitch. Iggy grew-up in Buenos Aires, Argentina, but is now based in Salt Lake City. He has spent more than 20 years designing and implementing large touring shows around the world for top rock groups such as Def Leppard, The Rolling Stones, Janet Jackson, Shakira, and many more!

Iggy is a really neat guy – extremely brilliant as a designer, articulate, sophisticated, but really down to earth! He spends time working with people that most of us will never have the privilege to meet. This gives him a very unique perspective as a designer working on large, high-profile projects – while also working across cultures around the world.

Iggy recently spent most of a day with Jeff Hannah and the Creative Team at Exhibit Concepts, at their HQ offices in Dayton, Ohio. Iggy shared his knowledge and inspiration with the creative team and say down with Jeff for this podcast interview.

During this interview, Iggy and Jeff discussed design, culture, lighting, creating experiences and much more.