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EuroShop 2017

Steve Tustain – Seeing Germany through British Eyes (Part 2)

Posted on by Jeff Hannah | In Communications, Culture, Design, Europe, Germany, Language, London, Middle East, Non-Verbal Communications, North America, Podcast, Precise Time, Relationships, Time, United Kingdom, United States, Yorkshire

Jeff Hannah Interviews Steve Tustain – a British Man Living in Germany

In this episode, host Jeff Hannah interviews Steve Tustain of MDL Expo International GmbH. They discuss the separation between private and professional life in Germany, and building credibility with German colleagues. They discuss the Bavarian (Bayern) region of Germany and how business and mindsets differ there from some other regions of Germany. Steve talks about the looming issue of Brexit, how it might impact the UK as well Europe in general. Steve gives some fantastic advice to exhibit managers and event planners who are planning shows or events in Germany and throughout Europe.

Jeff also asks Steve about how he got started in this industry with his background in architecture.

Steve Tustain was born in the UK, and studied architecture at The University of Hull in Yorkshire, England. He also studied at the Sheffield Hallam University in the United Kingdom, before moving to Germany.

Jeff and Steve had overlapping tenures at Gielissen Interiors & Exhibitions, based in Eindhoven. Steve was based in Germany, where he has lived for more than 20 years now. He has broad global experience and works across multiple industries for many recognized brands. Steve Tustain is currently the Sales Manager for MDL Expo International GmbH, based near Frankfurt.

Be sure to listen to Part 1 of this interview with Steve Tustain.

This interview was recorded in Dayton, Ohio.

MDL Expo International GmbH

Steve Tustain LinkedIn English

Steve Tustain LinkedIn Germany

Email: steve.tustain@mdl-expo.com

EuroShop 2017

Steve Tustain – Seeing Germany through British Eyes (Part 1)

Posted on by Jeff Hannah | In Asia, Best Practices, Culture, Design, Dusseldorf, Europe, Germany, Language, London, Marketing, Munich, North America, Podcast, Precise Time, Relationships, Strategy, Time, United Kingdom, United States

Jeff Hannah Interviews Steve Tustain – a British Man Living in Germany

In this episode, host Jeff Hannah interviews Steve Tustain of MDL Expo International GmbH. They discuss how exhibits should be designed differently for Germany, and how the exhibit may be used different in Europe than in other places such as in the USA. Steve emphasizes the importance of pre-show planning and promotion in order to reach the audience you want to have. They also talk about preparing to meet with – and negotiate with – German business people. And Steve shares his views on how in-booth activities such as engagements, gamification and gimmicks are viewed by Europeans.

Steve delves deeper into the mind of the German with his views on how people desire to be perceived by others, especially in the business world. Competence is important. But, pride and being too “showy” with success can quickly backfire when trying to connect with someone from Germany.

Jeff also asks Steve to share how his life is different in Germany in comparison to his upbringing in Great Britain.

Steve Tustain was born in the UK, and studied architecture at the University of Hull in Yorkshire, England. He also studied at the Sheffield Hallam University in the United Kingdom, before moving to Germany.

Jeff and Steve had overlapping tenures at Gielissen Interiors & Exhibitions, based in Eindhoven. Steve was based in Germany, where he has lived for more than 20 years now. He has broad global experience and works across multiple industries for many recognized brands. Steve Tustain is currently the Sales Manager for MDL Expo International GmbH, based near Frankfurt.

Be sure to listen to Part 2 of this interview with Steve Tustain.

This interview was recorded in Dayton, Ohio.

MDL Expo International GmbH

Steve Tustain LinkedIn English

Steve Tustain LinkedIn Germany

Email: steve.tustain@mdl-expo.com

Motorola Exhibit in Bangkok

Larry Kulchawik – Trade Shows from One Country to the Next (Part 2)

Posted on by Jeff Hannah | In Abu Dhabi, Age, Argentina, Asia, Best Practices, Branding, Brazil, Chile, Cuba, Culture, Design, Dubai, Ecuador, Europe, Gender, Germany, Language, Latin America, Leadership, Marketing, Mexico, Middle East, North America, Podcast, Relationships, Saudi Arabia, Strategy, Time, United Arab Emirates, United Kingdom, United States

Jeff Hannah Interviews International Exhibit Industry Legend Larry Kulchawik

In this episode, host Jeff Hannah concludes his interview with exhibition industry legend Larry Kulchawik, author of Trade Shows from One Country to the Next. They discuss some of the biggest mistakes that companies make, how to approach working internationally, some of the most difficult places to work, the most rewarding aspects of the industry, and Larry’s legacy in the global exhibition industry.

Trade Shows from One Country to the Next is tailor-made for exhibit managers and event planners who are working across borders. It outlines the venues, top trade shows, rules, regulations, exhibit and cultural differences. It is designed to help you recalculate your strategies and tactics when exhibiting internationally – covering 45 countries.

While earning a degree in Design at Southern Illinois University, Larry Kulchawik had the privilege to study under world class designer Buckminster Fuller. Starting as an exhibit designer, Kulchawik has spent the last 43 years making his mark on the exhibit industry globally!

Larry has worked for three of the leading exhibit companies in the USA – in design, management and sales – with a focus on international trade show marketing. He served as President of IFES (International Federation of Exposition Services) and as President of EDPA (Experiential Designers and Producers Association). Larry also served on the boards of many industry associations Center for Exhibit Industry Research (CEIR), Octanorm Service Partner International (OSPI), and the World Trade Center. As president of EDPA he assisted to launch the first master’s degree program in exhibit design at Fashion Institute of Technology (FIT) in New York City; during that time he also led a task force to create an Underwriters Laboratory (aka UL) – Standards for Safety for building trade show exhibits.

Larry has been awarded two of the industry’s highest honors – the Hazel Hays Award (given by EDPA), and the Roger Taurant Award (given by IFES) for his contributions to the exhibit industry.

Be sure to listen to Part 1 of this interview with Larry Kulchawik.

This interview was recorded in Naples, Florida.

www.larrykulchawik.com

Larry Kulchawik LinkedIn

Email: larrykulchawik@gmail.com

Twitter: @LarryKulchawik

Larry Kulchawik Consulting on Facebook

Motorola Exhibit in Bangkok

Larry Kulchawik – Trade Shows from One Country to the Next (Part 1)

Posted on by Jeff Hannah | In Abu Dhabi, Age, Argentina, Asia, Best Practices, Brazil, Communications, Culture, Design, Dubai, Europe, Gender, Germany, Language, Latin America, Leadership, Marketing, Mexico, Middle East, North America, Podcast, Relationships, Strategy, United Arab Emirates, United Kingdom, United States

Jeff Hannah Interviews International Exhibit Industry Legend Larry Kulchawik

In this episode, host Jeff Hannah interviews exhibition industry legend Larry Kulchawik, author of Trade Shows from One Country to the Next. They discuss how to approach working internationally, how the industry has changed over the years, the importance of recognizing and learning about cultural differences, and some of the contributions that Larry has made to the global exhibition industry throughout his career.

Trade Shows from One Country to the Next is tailor-made for exhibit managers and event planners who are working across borders. It outlines the venues, top trade shows, rules, regulations, exhibit and cultural differences. It is designed to help you recalculate your strategies and tactics when exhibiting internationally – covering 45 countries.

While earning a degree in Design at Southern Illinois University, Larry Kulchawik had the privilege to study under world class designer Buckminster Fuller. Starting as an exhibit designer, Kulchawik has spent the last 43 years making his mark on the exhibit industry globally!

Larry has worked for three of the leading exhibit companies in the USA – in design, management and sales – with a focus on international trade show marketing. He served as President of IFES (International Federation of Exposition Services) and as President of EDPA (Experiential Designers and Producers Association). Larry also served on the boards of many industry associations Center for Exhibit Industry Research (CEIR), Octanorm Service Partner International (OSPI), and the World Trade Center. As president of EDPA he assisted to launch the first master’s degree program in exhibit design at Fashion Institute of Technology (FIT) in New York City; during that time he also led a task force to create an Underwriters Laboratory (aka UL) – Standards for Safety for building trade show exhibits.

Larry has been awarded two of the industry’s highest honors – the Hazel Hays Award (given by EDPA), and the Roger Taurant Award (given by IFES) for his contributions to the exhibit industry.

Be sure to listen to Part 2 of this interview with Larry Kulchawik.

This interview was recorded in Naples, Florida.

www.larrykulchawik.com

Larry Kulchawik LinkedIn

Email: larrykulchawik@gmail.com

Twitter: @LarryKulchawik

Larry Kulchawik Consulting – Facebook

Jeff Hannah at Dubai Airshow

Jeff Hannah Talks “International” on the Don & Mike Podcast

Posted on by Jeff Hannah | In Abu Dhabi, Asia, Australia, Best Practices, Communications, Culture, Design, Dubai, Europe, Germany, Graphics, Language, Latin America, Leadership, London, Marketing, Middle East, North America, Podcast, Relationships, Strategy, The Netherlands, Time, United Arab Emirates, United Kingdom, United States

Podcast of a Podcast with Jeff Hannah

This episode is a podcast of a podcast – where Jeff Hannah recently appeared on The Don and Mike Show! Jeff is interviewed by Mike Morrison and Don Svehla, the hosts of The Don and Mike Show. Mike asks Jeff about how he got started in doing international work, about the major differences between shows in the USA and abroad, some specifics about German culture and more.

Jeff Hannah shares from his more than 25 years of experience in working globally. Mike asks Jeff about The Global Exhibitor Podcast and blog, how that was developed, the purpose, and some of the challenges.

This interview was recorded in Atlanta, Georgia and Dayton, Ohio.

www.exhibitcitynews.com/the-don-and-mike-show-podcast/

www.exhibitcitynews.com

www.wsdisplay.com

Mike Morrison on LinkedIn

Don Svehla on LinkedIn

Don & Mike Show on Twitter

Don Svehla on Twitter

ICC Sydney

Kathy Welsh – Exhibiting Across Australia & New Zealand

Posted on by Jeff Hannah | In Asia, Australia, Branding, Culture, Design, Leadership, Lighting, Marketing, New Zealand, North America, Perth, Podcast, Relationships, Strategy, Sydney, United States

What You Need to Know When Exhibiting in Australia

In this episode, host Jeff Hannah interviews Kathy Welsh, Director of Client Services at The Display Builders Australasia, headquartered in Sydney, Australia. They discuss a wide variety of topics, primarily around the important things that foreigners need to know in order to be successful in exhibiting or managing events in Australia. As one example, having the “right” kind of coffee – and the best coffee are important factors that many don’t realize!

Kathy shares from her more than 20 years of experience in working with world class brands to develop engaging and successful experiences all across Australia, New Zealand, and the Asian Region. In this interview, Kathy talks about working with healthcare companies, which is a specialty for her, along with aerospace clients. Kathy talks about the growth of The Display Builders Australasia, which has become one of the largest exhibit builders and agencies in the region. Jeff talks with her about the use of building materials, raised platforms, hospitality, cultural differences, and the importance of trust and relationship building.

The final segment of the interview also contains a passionate plea from both Kathy and Jeff to help save the Great Barrier Reef – the largest ecosystem on earth – which is under threat of survival.

This interview took place from the show floor during EXHIBITORLIVE 2019 in Las Vegas, Nevada, USA.

www.displaybuilders.com.au/work/

www.facebook.com/www.displaybuilders.com.au/

Kathy Welsh LinkedIn

Marina Bay Sands SkyPark - Singapore

Geoff Thatcher – Creating Experiences Globally (Part 2)

Posted on by Jeff Hannah | In Abu Dhabi, Asia, Bahrain, Best Practices, Branding, Branding, Brazil, China, Communications, Culture, Design, Doha, Dubai, Europe, Germany, Graphics, Hong Kong, Japan, Kuwait, Language, Leadership, London, Marketing, Middle East, Non-Verbal Communications, North America, Podcast, Qatar, Relationships, Saudi Arabia, Singapore, Storytelling, Strategy, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, Verbal Communications

Engaging Globally Through Authentic Storytelling

In Part 2 of this captivating two-part interview with host Jeff Hannah, Geoff Thatcher discusses the use of authentic storytelling to reach audiences around the world. Geoff also talks about the evolution of the experience economy. Geoff shares his advice for clients. Jeff asks Geoff about how international travel has changed him over the years. And, they talk about the importance of maintaining your faith while being on the road.

Geoff Thatcher is Founder & Chief Creative Officer at Creative Principals. He has a tremendous amount of truly world-class experience – and is a brilliant thinker, writer, and creative director. Geoff believes that experiences are distinguished by great story telling. Geoff spent many years as Executive Creative Director at The Brand Experience. Recent projects include the grand opening of Warner Brothers World Abu Dhabi, a traveling exhibition for the King Abdullah Foundation in Saudi Arabia, a new lobby experience for Palo Alto Networks and new concepts for the executive briefing program at Dell Technologies.

Other highlights from his career include his work on the Pan American Games in Rio de Janeiro, the Kaiser Permanente Center for Total Health in Washington, DC, the Lockheed Martin Space Experience Center and Honeywell’s Industrial Safety Customer Experience Center (Shanghai & many other cities).

Geoff also served as Creative Director at the Tom Peters Company where he worked with many top industry leaders – and helped to facilitate leadership training within Microsoft, John Deere, Deloitte and The CIA.

He also worked for more than seven years as a writer at Jack Rouse Associates (JRA) – where he helped develop many experiences, such as the CNN Studio Tour (Atlanta), and the Battleship Missouri Memorial.

Be sure to listen to Part 1 of this interview with Geoff Thatcher.

www.creativeprincipals.com

Twitter: @geoffthatcher

Geoff Thatcher LinkedIn

Marina Bay Sands SkyPark - Singapore

Geoff Thatcher – Creating Experiences Globally (Part 1)

Posted on by Jeff Hannah | In Abu Dhabi, Asia, Australia, Bahrain, Best Practices, Branding, Branding, China, Communications, Culture, Design, Doha, Dubai, Europe, Hong Kong, Japan, Kuwait, Language, Latin America, Leadership, London, Marketing, Mexico, Middle East, Non-Verbal Communications, North America, Podcast, Qatar, Relationships, Saudi Arabia, Singapore, Storytelling, Strategy, Sydney, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, Verbal Communications

Engaging Globally Through Authentic Storytelling

In Part 1 of this captivating two-part interview with host Jeff Hannah, Geoff Thatcher discusses the use of authentic storytelling to reach audiences around the world. Geoff also talks about the evolution of the experience economy. Geoff shares his advice for clients. Jeff asks Geoff about how international travel has changed him over the years. And, they talk about the importance of maintaining your faith while being on the road.

Geoff Thatcher is Founder & Chief Creative Officer at Creative Principals. He has a tremendous amount of truly world-class experience – and is a brilliant thinker, writer, and creative director. Geoff believes that experiences are distinguished by great story telling. Geoff spent many years as Executive Creative Director at The Brand Experience. Recent projects include the grand opening of Warner Brothers World Abu Dhabi, a traveling exhibition for the King Abdullah Foundation in Saudi Arabia, a new lobby experience for Palo Alto Networks and new concepts for the executive briefing program at Dell Technologies.

Other highlights from his career include his work on the Pan American Games in Rio de Janeiro, the Kaiser Permanente Center for Total Health in Washington, DC, the Lockheed Martin Space Experience Center and Honeywell’s Industrial Safety Customer Experience Center (Shanghai & many other cities).

Geoff also served as Creative Director at the Tom Peters Company where he worked with many top industry leaders – and helped to facilitate leadership training within Microsoft, John Deere, Deloitte and The CIA.

He also worked for more than seven years as a writer at Jack Rouse Associates (JRA) – where he helped develop many experiences, such as the CNN Studio Tour (Atlanta), and the Battleship Missouri Memorial.

Be sure to listen to Part 2 of this interview with Geoff Thatcher.

www.creativeprincipals.com

Twitter: @geoffthatcher

Geoff Thatcher LinkedIn

NCR @ EuroShop

On-Site with Ulrich Kaiser of NCR Germany at EuroShop

Posted on by Jeff Hannah | In Authority, Best Practices, Branding, Communications, Culture, Design, Dubai, Dusseldorf, Europe, Germany, Graphics, Language, London, Marketing, Munich, Non-Verbal Communications, North America, Podcast, Precise Time, Relationships, Strategy, The Netherlands, United Kingdom, United States, Verbal Communications

Host Jeff Hannah had the opportunity to interview Ulrich Kaiser of NCR Germany – on the trade show floor at the most recent EuroShop show in Dusseldorf, Germany. Ulrich is based in Munich, Germany – and has been with NCR for more than 25 years.

Jeff and Ulrich had a great conversation around messaging, cultural differences, architecture, design, the importance of hospitality, how to conduct meetings, and establishing spending priorities in the trade show arena.